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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. Which two must be added to the IP Office to make this work? (Choose two.)

A) PRI-UNI Expansion Card
B) IP500 VCM Channels License
C) VCM32
D) PRI24/PRI30 Expansion Card
E) IP500 T1/E1 Channels License

2. A customer purchasing an IP500v2 with VoiceMail Pro requires that their sales force have the ability to check their voicemail from both Outlook as well as a secondary email address to ensure they will not miss any messages while on the road making sales calls. Which two IP Office licenses will accomplish this? (Choose two.)

A) Voicemail to Email
B) Mobile User
C) Email Integration Services
D) Power User
E) Teleworker

3. A client requests to setup VoiceMail Pro to backup voicemails, user settings, and greeting and module recordings to another server on the LAN for safety on a weekly basis. Which three steps are required? (Choose three.)

A) Map a drive to an available network share.
B) Create a network share with permissions to store backups.
C) Select the mapped drive as the destination on the VoiceMail Pro server.
D) Configure the backup settings on the VoiceMail Pro server.
E) Select the UNC share as the destination on the VoiceMail Pro server.

4. What is happening when an IP412 control unit system status light is solid red?

A) The Local Area Network is not connected.
B) The Voice Compression Module is not installed.
C) The IP Office Professional license is not installed or is not valid.
D) The .bin files are not loaded in the control unit.

5. When implementing a SIP trunk, what allows a backup ARS before waiting for a trunk timeout?

A) SIP line:Call Initiation Timeout = 0
B) ARS:Alternate Route Wait Time = 0
C) SIP line:Check OOS
D) ARS:Alternate Route

Solutions: