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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. A consultant wants to proceed with a FlexCard canvas design that will display data from a legacy billing system. The legacy billing system is being extended to add a SOAP endpoint that will allow for the data to be retrieved in XML format. However, the endpoint is not ready yet.
Which data source should the team use to make progress on the design?

A) Apex REST
B) Integration Procedures
C) Apex Remote
D) DataRaptor

2. A Salesforce Omnistudio Consultant is validating an Omniscript they have developed for a client. The client has specific business requirements that the script must meet.
What is the best way for the consultant to ensure that the Omniscript meets the client's business requirements?

A) Conduct a thorough review of the Omniscript, comparing each step with the client's business requirements.
B) Implement the Omniscript without comparing it with the client's business requirements.
C) Ask the client to review the Omniscript with their internal team.
D) Assume that the Omniscript meets the client's business requirements without conducting a review.

3. A company has account Information that they want to display to agents in a summarized view. For each account they want to display icons that allow the user to launch guided processes for frequent tasks. The processes a reused in other parts of the business.
Which three OmniStudio tools are needed to meet these requirements?
Choose 3 answers

A) Omni Script
B) Navigate Actions
C) Flyouts
D) FlexCards
E) OmniStudio Actions

4. A Salesforce Omnistudio Consultant is tasked with integrating Salesforce Knowledge into an Omniscript to allow users to search and view Salesforce Knowledge Articles.
What must be enabled in the organization for the consultant to activate Knowledge in an Omniscript?

A) Salesforce Knowledge
B) Omniscript Designer
C) Salesforce Lightning
D) Salesforce Classic

5. A pop-up window will display additional information about the campaign, such as details about the members.
A button must initiate a guided process to add new leads to the campaign.
Which two FlexCard features should the consultant recommend to meet these requirements?
Choose 2 answers

A) Block Element
B) Data Table
C) Flyout Action
D) OmniScript Action
E) Interaction Launcher

Solutions: