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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Reporting and Analytics | 5% | - NPSP-specific reports and dashboards
|
| Topic 2: Fundraising and Donation Management | 22% | - Gift management and acknowledgement
|
| Topic 3: Data Management and Quality | 15% | - Data import and export
|
| Topic 4: Solution Design and Implementation | 20% | - Deployment and change management
|
| Topic 5: Nonprofit Success Pack Overview and Architecture | 15% | - NPSP core components and data model
|
| Topic 6: Program and Service Delivery | 18% | - Case management and client services
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. A nonprofit organization has engaged a consultant to implement NPSP and has a large membership program it wants to manage in Salesforce. Which two things does the consultant need to set up to ensure that the membership rollups in NPSP will work properly?
A) Check that the membership record type is selected for membership rollups.
B) Check that the grace period is set up for memberships.
C) Ensure there is an Opportunity record type set up for memberships
D) Ensure there is a custom field created for Membership Amount and selected for membership rollups
2. A nonprofit organization created a custom Opportunity name for all organization donations.
Which two considerations should the consultant discuss with the organization? Choose 2 answers
A) The custom naming convention only applies to new Opportunities of matching record types; it is not retroactive.
B) The organization should change existing Opportunities to the new naming convention by using the "Refresh All Opportunity Names" button in Bulk Data Processes.
C) The organization should change existing Opportunities to the new naming convention through an upsert.
D) The organization should only change existing Opportunities to the new naming convention by using the "Refresh Name" action.
3. Which two sections should be included in a Salesforce-recommended V2MOM? Choose 2 answers
A) In Milestones
B) Metrics
C) Vision
D) Objectives
E) Virtues
4. A nonprofit organization wants the 15th of the month listed as the Close Date for all recurring donations and has selected the 15th in the Day of the Month picklist. In reviewing Recurring Donation Opportunities it is found that some of the Opportunities have close dates at the end of the month.
Which action should the consultant take to troubleshoot this issue?
A) Check the Error Log.
B) Check the Recurring Donation batch size.
C) Check if the "Always use last day of the month" field is selected.
D) Check if the Custom Installment record was modified
5. In the NPSP Data Import Template, the Account fields should contain which two types of information?
Choose 2 answers
A) Contact's employer-related data
B) Business-related data
C) Household-related data
D) Contact's address-related data
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: B,D | Question # 3 Answer: B,C | Question # 4 Answer: C | Question # 5 Answer: A,C |



