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HP Selling HP Imaging and Printing Supplies Sample Questions:

1. Which part of the print head fires the ink?

A) Media
B) Intelligent circuit
C) Nozzle
D) Fuser

2. Which list appropriately demonstrates the order in which the laser printing process occurs?

A) Charging, expose, deploy, transfer, fusing, pickup
B) Expose, charging, transfer, development, cleanup, fusing
C) Charging, expose, development, transfer, fusing, cleaning
D) Charging, development, transfer, exposure, fusing, discharging

3. According to the InfoTrends 2011 report which statement is true?

A) The use of remanufactured or HP cartridges will have no significant impact on the carbon footprint.
B) The use of non-HP cartridges will result in a 10% smaller carbon footprint due to the higher recycling rate.
C) When considering reliability and print quality issues, the carbon footprint of a remanufactured cartridge is 10% less than an HP original cartridge
D) 91% of HP original cartridges will have a 92% smaller carbon footprint than remanufactured cartridges.

4. For selected laser models, why does HP offer different cartridges with different yields for the same printer?

A) Different purchasing powers across the globe require cartridge pricings and yields to be more flexible.
B) Some countries have minimum amounts of pages to be printed from one cartridge, so different yields allow selling in countries all over the world.
C) Customer needs and printing behaviours are different, so different yields meet these specific needs and behaviours.
D) Statistical variation during production results in different filling levels for the toner, so HP classifies cartridges later according to the expected yield

5. Why is toner particle size and additive distribution important?

A) It is a feature in all mono toner for maximum yield.
B) It is easier to recycle.
C) It is for customers who are cost-per-page sensitive.
D) It is a feature with color toner that gives the customer excellent print quality.

Solutions: