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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Account and Contact Management | - Contact assignment and relationship handling - Account hierarchy and master data |
| Topic 2: Integration & Data Migration | - Integration with backend systems - Data migration templates and mapping |
| Topic 3: Sales Planning & Forecasting | - Forecasting based on opportunity attributes - Sales target planning dimensions |
| Topic 4: Reporting & Analytics | - Analytics work center design - Dashboards and key figures |
| Topic 5: Sales Cloud Overview & Scoping | - Functional capabilities of SAP Sales Cloud - Business process scenarios |
| Topic 6: Fine Tuning & Administration | - Workflow and rules for automation - Business roles and access control |
| Topic 7: Lead & Opportunity Management | - Opportunity creation and qualification - Lead processing and lifecycle |
| Topic 8: Quotations and Order Management | - Order management basics - Sales quote processing |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Which of the following actions can you perform using the administrator adaptation function?
Please choose the correct answer.
Response:
A) Create a code list resctriction for standard and extension fields.
B) Create an extension field and define its properties.
C) Validate values for an extension field based on another field.
D) Enter default extension field values based on business logic.
2. You need to change access to a work center for several users to read-only. Which setting do you use to apply restriction rules?
Please choose the correct answer.
Response:
A) The access context
B) A scoping question
C) Code list restrictions
D) Any field of the business object.
3. Which business partner type is created in a Business-to-Customer scenario in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
A) Contact person
B) Partner
C) Account
D) Individual customer
4. Which of the following business objects synchronize bi-directionally between Outlook and SAP Hybrid Cloud for Customer?
There are 2 correct answers to this question.
Response:
A) Leads
B) Tasks
C) Accounts
D) Visits
5. What activities do you perform in the Administrator work center to enable a new social media channel?
There are 3 correct answers to this question.
Response:
A) Create and schedule a social media import run.
B) Set up access to your social media account.
C) Define the ticket priority with the social media channel provider.
D) Select the channel type.
E) Select the social media channel service level.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: B,C | Question # 5 Answer: A,C,E |



