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IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. In which Canadian province is compulsory automobile insurance purchased from a private insurer?

A) Newfoundland and Labrador
B) Saskatchewan
C) Manitoba
D) British Columbia

2. Which type of adjuster processes a large volume of claims that do not require inspecting property damage or visiting the loss location?

A) Telephone adjuster
B) Service adjuster
C) Account adjuster
D) Remote adjuster

3. Which name is a legal entity?

A) Best Brokers
B) Joe's Bar and Grill
C) Olivia Clemente dba Discovery Playcare
D) Trains 'R Rolling

4. What should the intermediary do if the person reporting the claim is not named on the insurance policy?

A) Ask the insurer to add the interested party as an additional insured
B) Send the client a statement of claim
C) Contact the police
D) Attempt to discuss the matter with the client

5. The insurance industry is entering a hard market as a result of losses arising from extreme weather. Megan, a broker, has been advised by the North American Fire and Casualty Company that it will be increasing its homeowner policy rates by 25 percent, effective immediately.
How should Megan deliver the bad news to her client Mr. Robertson, a widower living on a fixed pension?
How will she communicate with her client and what outcomes will Megan work towards?

Solutions: