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Salesforce Certified Platform User Experience Designer Sample Questions:

1. A UX Designer wants tobuild on a human-centered design by focusing on more than just an individual person and is considering engaging, connected, and social value-driven solutions.
What is the designer practicing?

A) Compassionate Design
B) Service Design
C) User Experience Design
D) Relationship Design

2. A UX Designer interviews a user who spends most of their time moderating forums, enforcing community standards, and providing member support.
Which Salesforce persona does this user align with?

A) Site Admin
B) Support Manager
C) Community Manager

3. A UX Designer is creating an experience to help organize content into collapsible sections.
Which Lightning component should be used?

A) Einstein Next Best Action
B) Accordion
C) Lightning Toggle
D) Highlights Panel

4. Cloud Kicks (CK) wants to integrate learning in the flow of work and is considering using In-App Learning functionality. CK wants to assign learning content to employees as part of its onboarding process.
Which two features could be assignedto learners? Choose 2 answers

A) Trailmixes
B) External LMS Content
C) Modules/Badges
D) Trails

5. What are two benefits of inclusive design?
Choose 2 answers

A) Tailoring a solution to one type of user
B) Removing the need for 508 compliance
C) Reducing friction for users in achieving their goals
D) Extending access to more users

Solutions: