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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:

Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. To reference a customer property in a strategy, you need to prefix the property name with the keyword______________.

A) "Customer."
B) "Data."
C) '' .''
D) No prefix. Use directly the property name.

2. In Pega Customer Decision Hub, the characteristics of an action are defined by using

A) properties
B) banners
C) plain text
D) logos

3. The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.

The details of the shoes are provided in the following table:

What is the number of outputs that each component has?

A) Set-Property=1, Results=4
B) Set-Property=1, Results=1
C) Set-Property=4, Results=4
D) Set-Property=4, Results=1

4. A customer contacts a bank to resolve a credit card dispute. After dispute resolution, Next-Best-Action displays a set of sales offers that a Customer Service Representative can present to the customer.
Which feature of Next-Best-Action helps the Customer Service Representative decide on the offer to present to the customer?

A) Call intent detection
B) Interaction history
C) Offers ranking
D) Dispute handling strategy

5. U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.
As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hub.

Which property allows you to use the risk segment computed by the decision table in the decision strategy?

A) pxOutcome
B) pxResu/t
C) pxRiskSegment
D) pxSegment

Solutions: