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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

1. Where do you configure the Auto Invite setting to send email invites automatically when users are added?

A) Admin > Account Settings > Organization
B) Admin > Account Settings > Organization Settings > Settings
C) Admin > Account Settings > Organization Settings

2. How many types of Genesys Cloud Contact Center Licenses are available?

A) 2
B) 3
C) 4
D) 5

3. What is the maximum file size that a user can upload into Genesys Cloud Documents?

A) 10 MB
B) 2 GB
C) 100 MB
D) No Limit

4. You can select multiple files to upload into a workspace in the Documents feature.

A) True
B) False

5. What additional functionality does Communicate brings to Genesys Cloud?

A) Directory capabilities, such as advanced search, profiles, and keyword searching.
B) Unified Communications features, such as telephony, unified messaging, voice conferencing, and auto- attendant.
C) Knowledge base features, such as FAQs and Communities.
D) Call center features such as ACD and scripting.

Solutions: