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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Telephony & User Administration | 20% | - Call routing, inbound/outbound rules - Voicemail and messaging setup - User, extension, and group configuration |
| Troubleshooting & Support | 20% | - Common call flow and connectivity issues - Fault isolation and diagnostic methods - Alarm handling and system recovery |
| IP Office System Architecture & Components | 20% | - Hardware platforms and control units - Networking and connectivity requirements - Software editions and licensing model |
| Installation & Initial Configuration | 25% | - IP Office Manager installation and usage - System setup and basic configuration - License activation and feature enablement |
| Maintenance & Upgrades | 15% | - Log management and monitoring tools - Software updates and system upgrades - Backup and restore procedures |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
1. After adding a new subscriber to a Modular Messaging system, you may have to wait up to _____ before the system recognizes the new mailbox.
A) 10 minutes
B) 30 seconds
C) 24 hours
D) 1 minute
E) 20 minutes
2. If a customer has a single Avaya Messaging Application Server (MAS) connected with a single E-1 circuit to an Avaya Communication Manager PBX, which port should be in the Message Waiting Indicator (MWI) port group?
A) 29
B) 16
C) 1
D) 32
3. Where can an administrator reset the password for a Modular Messaging for Microsoft Exchange subscriber's mailbox? (Choose two.)
A) Modular Messaging Tasks Wizard
B) Subscriber Options > Desktop Client
C) Modular Messaging Active Directory Extensions
D) Web Administration Subscriber Administration password field
E) Subscriber Options > Web Client
4. Which tool will bulk-enable users for Modular Messaging for Microsoft Exchange?
A) vmenable
B) Provision
C) fedbquery
D) Avaya Mailbox Manager
5. You have installed and configured a Modular Messaging (MM) 3.1 for Exchange system. A RightFax server exists at your customer site and the customer has mentioned the need for fax services into voicemail because their users rely on this feature of their current Octel
250. You go into Voice Mail System Configuration and open the Fax configuration panel.
The entire panel is grayed out and you cannot check the box that allows configuration for fax.
Why is the fax panel grayed out?
A) The fax hardware is not installed into the Message Application Server.
B) The MM Fax Sender service is not started.
C) The system is integrated with H.323 to an Avaya Communication Manager 4.0.
D) There is no fax mailbox password to be entered in Voice Mail System Configuration, Security, Message Servers.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A,C | Question # 4 Answer: A | Question # 5 Answer: C |



