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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Human-Centered Design | 12% | - Apply design thinking and human-centered principles
|
| Topic 2: Testing | 11% | - Validate and test designs
|
| Topic 3: Discovery | 13% | - Gather user requirements and plan design strategy
|
| Topic 4: Strategy and Governance | 17% | - Define UX strategy and governance
|
| Topic 5: Declarative Design | 27% | - Design using Salesforce declarative tools
|
| Topic 6: Design System Implementation | 20% | - Leverage SLDS and design standards
|
Salesforce Certified Platform User Experience Designer Sample Questions:
Question 1
A UX Designer is evaluating whether to perform a moderated or unmoderated usability study on their prototype solution to gain user feedback.
Which reason would lead the designer to choose a moderated study?
A. It is less expensive and time-consuming to conduct.
B. Sessions can be completed at any time and anywhere.
C. Follow-up questions can be asked to obtain further information about the issues participants may encounter.
Question 2
The Service team at Cloud Kicks has complained about having too many list views available, making it hard to find the relevant ones.
In which way could their experience be most effectively improved?
A. Remove low list view from public view.
B. Allow users to manage public list views
C. Update Sharing Rules so users only see records they need to see.
Question 3
A UX designer want to understand the mental model of employees who have requested a new internal community the brief specifies what the employees should be able to do on the site but the designer need to suggest and suitable architecture Which technique should be used
A. treetesting
B. card sorting
C. User test
D. cognitive walkthrough
Question 4
A company provides away for customers to shop for homes and contact real estate agents online. The company's brokers use some of the Salesforce standard functionality to track home buyers.
Which three standard Salesforce objects should be used in this experience?
Choose 3 answers
A. Contact
B. Opportunity
C. Lead
D. Address
E. Property
Question 5
Cloud kicks has identified that its users are having difficulty figuring out where to look on a web page due to the number of design elements.
Which threeconsiderations should be made to improve the visual hierarchy of the page?
Choose 3 answers
A. Continuity keep all typeface the same size
B. Proportion, keep allelement a similar size
C. Color and contract, saturation between the elements
D. Scale using relative size to signal importance
E. Grouping proximity and common regions
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: B | Question 4 Answer: A,B,C | Question 5 Answer: C,D,E |



