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BlackBerry 10 Support Specialist Sample Questions:

1. How is the Settings menu accessed within BlackBerry World?

A) Swipe left from the right bezel
B) Swipe up from the bottom bezel
C) Swipe down from the top bezel
D) Swipe right from the left bezel

2. Direct access to demos of the swipe gestures can be done through which one of the following?

A) Options
B) Help
C) Setup
D) Settings

3. A user is prompted to select personal or work buttons on the homescreen. What prompted this change?

A) Desktop Synchronization
B) Enterprise Activation created a work perimeter
C) Installing BlackBerry World business applications
D) Carrier provisioning

4. Where are notifications that an application has finished downloading from BlackBerry World enabled?

A) Settings > Notifications > Other Applications > BlackBerry World > Download Notifications
B) Settings > Notifications > BlackBerry World > Download Notifications
C) BlackBerry World > Settings > General Settings > Download Notifications
D) BlackBerry World > Settings > Notifications > Download Notifications

5. What is the difference between activating a Microsoft Exchange ActiveSync account and a Work Account?

A) Work Account is only used with extra security such as S/MIME and PGP.
B) Work Account connects to the Microsoft Exchange through MAPI.
C) Using the "Work Account" option adds an email account that is only active while in the office.
D) Work Account is for use with device provisioning through BlackBerry Mobile Fusion products in order to separate the personal and work accounts on a user' s device.

Solutions: