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Avaya 37820X Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Midsize Solution Portfolio | 20% | - Scalability and resiliency options - Licensing models and options - Deployment models: on-premise, hybrid, cloud - IP Office platform architecture and features |
| Topic 2: Unified Communications & Collaboration Design | 15% | - Conferencing and collaboration applications - Mobility and remote worker solutions - Voicemail and unified messaging design - Integration with third-party systems |
| Topic 3: Contact Center & Customer Experience Solutions | 10% | - Contact Center Select architecture - Agent, supervisor, and reporting features - Customer engagement design principles |
| Topic 4: Customer Business Requirements Analysis | 15% | - Determine collaboration and mobility requirements - Identify business objectives and drivers - Analyze user and site communication needs |
| Topic 5: Implementation & Migration Planning | 5% | - Post-deployment validation and support - Deployment strategies and rollout planning - Migration approaches and risk mitigation |
| Topic 6: Networking and Infrastructure Design | 20% | - VoIP and unified communications network design - Security, survivability, and redundancy - LAN/WAN design and considerations - QoS planning and bandwidth requirements |
| Topic 7: Solution Sizing and Bill of Materials | 15% | - Hardware and software component selection - Complete bill of materials preparation - System sizing and capacity planning - Licensing requirements and calculation |
Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:
1. Welche beiden können in einer IP Office-Umgebung auf dem Vantage-Gerät ausgeführt werden? (Wähle zwei.)
A) IP Office-Webclient
B) Vantage Connect-Client
C) Avaya Equinox Attendant
D) Avaya IX Workplace-Client
2. Sie sprechen mit einem Kunden, der ein großes Unternehmen mit mehreren Standorten und begrenztem IT-Personal zur Unterstützung eines neuen Kommunikationssystems hat. Sie mögen die Idee, die primäre Anrufsteuerung in einem zuverlässigen Rechenzentrum unterzubringen, haben aber keine solche Umgebung. Heute in ihrem Geschäft. Lokale Überlebensfähigkeit ist entscheidend, da zuverlässige Kommunikation eine Kernfunktion ihres Geschäfts ist.
Welches IP Office-Bereitstellungsmodell würde basierend auf diesen Faktoren die Kundenanforderungen erfüllen?
A) Private Cloud
B) Öffentliche Cloud
C) Lokal
D) Hybrid-Cloud
3. Sie arbeiten mit einem Kunden zusammen, um ihn auf eine Avaya Midsize-Lösung mit IP Office zu migrieren. Sie haben neun vorhandene analoge Amtsleitungen, die jeweils 40 US-Dollar pro Monat kosten. Sie möchten feststellen, ob es kostengünstig wäre, mit einem T1/E1 zu einem Preis von 400 $ pro Monat auf digitales Trunking umzusteigen.
Obwohl die analogen monatlichen Anschlussgebühren geringer sind, was müsste noch berücksichtigt werden, um die Gesamtkostendifferenz zu betrachten?
A) An IP Office angeschlossene analoge Geräte wie ein klassisches Faxgerät benötigen analoge Amtsleitungen.
B) Digitale Amtsleitungen benötigen VCM-Kanäle und analoge Amtsleitungen nicht.
C) Für digitales Trunking ist aus Sicherheitsgründen ein SBCE erforderlich.
D) Die Kosten für neun analoge Amtsleitungsports im Vergleich zu einem einzelnen digitalen Amtsleitungsport.
4. Welche Aussage zur E-Mail-Adresse für Basic-Benutzer trifft für ein Avaya Spaces Basic-Konto zu?
A) Der E-Mail-Domänenname muss mit dem Firmendomänennamen übereinstimmen.
B) Die E-Mail-Adresse für Benutzer der Stufe Basic muss nicht eindeutig sein.
C) Für Benutzer der Stufe Basic ist keine E-Mail-Adresse erforderlich.
D) Jede E-Mail-Adresse funktioniert für Benutzer der Stufe Basic.
5. Welche Aussage darüber, was Benutzer tun können, ist in Avaya Spaces auf der Basisebene des Kontos richtig?
A) Sie können Online-Videokonferenzen mit maximal 15 Teilnehmern veranstalten.
B) Sie können Online-Videokonferenzen mit maximal 5 Teilnehmern veranstalten.
C) Sie können Online-Sprachkonferenzen mit maximal 15 Teilnehmern veranstalten.
D) Sie können direkte Online-Videoanrufe führen, aber keine Videokonferenzen.
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: A |
